How it works
How Hora takes care of you, from first click to first session.
Starting therapy can feel like a big step, especially if you’ve never done it before. Here’s exactly how Hora works, so there are no surprises. Just a calm, clear path to a weekly hour that’s yours.
The process
Three steps to get you started:
An assessment
A warm, informal 25-minute conversation with an experienced clinician, to understand what you need and find the right fit. Not an interview or a test, and no pressure to continue.
Choose your therapist
Straight after, you’re sent a small selection of therapist profiles and choose who you’d like to work with, rather than being assigned. You agree a weekly time that’s yours, and begin soon after, with no long wait.
A weekly hour
The same time each week, over a secure, encrypted Zoom telehealth link. Open-ended, with no contract and no minimum commitment, so you stay for as long as it helps.
Come as you are
What it’s actually like.
Most people feel nervous beforehand and lighter afterwards. Here’s the honest version of what to expect, so nothing feels like a test you can fail.
You don’t need the right words.
If you go blank, that’s completely normal. Your therapist will help you find your way in, and quiet moments are part of the work, not a failure.
Feeling emotional is welcome.
Tears, anger, relief, none of it is awkward here. It’s a space made for exactly that, and there’s nothing you can bring that’s too much.
You don’t need a reason that sounds serious.
“Something feels off” is reason enough. You don’t have to justify being here, or arrive with any of it already figured out.
If it’s not the right fit, say so.
Fit matters more than anything. If your therapist isn’t right for you, we’ll help you change for free.
Good to know
A few common questions.
There’s no lengthy waiting list. Once you’ve had your assessment and been matched, you and your therapist agree a weekly time that’s then held for you.
A private, indoor space where you won’t be interrupted, a reasonable internet connection, and a phone, tablet or computer with a camera. That’s it.
Sessions are weekly, at the same day and time each week: a set-apart hour held for you. That regular rhythm is part of how the work does its work, so we don’t offer fortnightly or monthly sessions.
Both your assessment and your weekly sessions take place over a secure, encrypted Zoom telehealth link.
Yes. Much of therapy lives in embodied expression and the small cues you and your therapist read without thinking. So we ask that your camera stays on for your assessment and your sessions, just as it would be if you were together in a room. If that feels daunting, please say so. It’s a very normal thing to feel, and something you can settle into together.
Life happens. We ask for at least seven days’ notice to cancel or rearrange a session; with less notice, or a missed session, the session is charged. Your therapist will talk you through the agreement at the start, so everything is clear and there are no surprises.
First step
Ready when you are.
A £26 assessment is a low-pressure first step. If you’re not sure where to start, a self-check can help you see what might be going on.